Text Messaging System
For Businesses
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SMS Home
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Features
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Text Messaging Solution for Business
- Text messaging as a means of communication with customers is increasingly gaining popularity among businesses, particularly those catering to retail customers.
- Businesses these days use text messaging for customer support, sales, recruiting, marketing campaigns, alerts, reminders, and more.
- gTalk® Text Messaging Service is one such popular text messaging platform that covers all possible features of a comprehensive text messaging system which a business would wish for.
- It is efficient and secure. The system helps businesses build stronger relationships with customers and create better customer experiences.
Dashboard of gTalk® Text Messaging System
Dashboard presents key statistics of the current and recent activities performed by the messaging system.
Text Message (SMS) Compose
This window enables an agent to (i) compose and (ii) trigger a text message targeted to be sent to a single or multiple recipients. It allows entry of mobile number(s) and main content of a text message either by plain old typing or importing relevant information from previously stored data and/or templates.
Features of gTalk® Text Messaging System
Cost-effective, Secure and Convenient
gTalk® Text Messaging service is a cost-effective, user friendly, and convenient two-way communication system that customers really prefer. It is secure and cost-effective.
Two-Way SMS Chat
gTalk® Text Messaging service allows businesses to engage in two-way SMS based chat sessions with multiple customers employing multiple agents simultaneously. Agents may work from anywhere and at any time.
Use Business Telephone Number (BTN)
gTalk® Text Messaging service enables businesses to send and receive text messages using their existing Business Phone Number (BTN). There is no need for separate numbers for SMS unless businesses prefer to use separate SMS numbers.
Online Portal for Agents to Engage in Chat Sessions
gTalk® Text Messaging system includes a very user friendly and secure online portal for multiple agents and customers to engage in chat sessions simultaneously. The online portal includes a host of user-friendly features.
Send Bulk SMS
gTalk® SMS system allows sending bulk SMS to any number of customers as part of campaigns. Also allows to set start and stop times on specific dates to send bulk SMS.
Schedule Text Messages
Create SMS Schedule and start sending text messages automatically on time by the system. You may schedule your SMS campaigns, reminders, notifications, alerts, etc. Set the schedule according to your desired time zone.
Cost-effective, Secure and Convenient
gTalk® Text Messaging service is a cost-effective, user-friendly, and convenient two-way communication system that customers really prefer. It is secure and cost-effective.
Auto Reply
gTalk® SMS system allows to set a custom Auto Reply message. So, when your Agents are busy, the system may send an auto reply to inbound SMS and thus win some time.
SMS Templates
gTalk® SMS portal allows system managers to create SMS Templates in advance which any agent may use to save time and to ensure consistency of response to specific customer queries.
Archive All SMS
gTalk® SMS portal systematically archives all incoming and outgoing SMSs of all chat sessions for future references and/or analysis.
Contact List and Group
gTalk® SMS system allows upload/add contacts in bulk in minutes to prepare SMS campaigns. Also, it can create contact group to send bulk SMS.
Opt-In and Opt-Out Management
gTalk® SMS portal facilitates accepting subscriber specific text e.g., START to subscribe for the text messaging and STOP to unsubscribe from your messages. Also, the system can place your own Opt-In and Opt-Out message/text.
Marketing Campaigns
gTalk® SMS system may use to conveniently run your SMS marketing campaign and generate more sales, brand awareness, etc.
DID and Toll-free Number
gTalk® SMS service allows to subscribe and activate a DID or Toll-free number in a couple of hours. Also, may port-in the existing numbers for free.
Advantages of gTalk® Text Messaging Service
- It is reliable, cost-effective, and secure.
- Allows your sales or customer service teams to text customers individually or in bulk and archive the same.
- Text marketing campaigns, alerts, reminders, and more to existing and/or prospective customers.
- Send announcements to team members in the field or office.
- Strengthen your relationship with customers by making it easier for them to communicate and respond faster.
- Reach out instantly to potential customers and watch order-stream filling up faster.
- Speed up your process with quick and convenient communication throughout the sales cycle.
Text Messaging Solution for Business
- Text messaging as a means of communication with customers is increasingly gaining popularity among businesses, particularly those catering to retail customers.
- Businesses these days use text messaging for customer support, sales, recruiting, marketing campaigns, alerts, reminders, and more.
- gTalk® Text Messaging Service is one such popular text messaging platform that covers all possible features of a comprehensive text messaging system which a business would wish for.
- It is efficient and secure. The system helps businesses build stronger relationships with customers and create better customer experiences.
Two-Way SMS Chat
gTalk® Text Messaging service offers a convenient SMS chat system to send and receive instant text messages on a real time basis. An agent may work from anywhere to instantly support business customers and make sales deals. The system will automatically save chat conversations for future reference.
Schedule Text Messages
Allows an agent to set an SMS Schedule that the system will follow to automatically trigger and send the desired SMSs on time. You may schedule your SMS campaigns, reminders, notifications, alerts, etc. and set the schedule according to your desired time zone.
gTalk® Cloud PBX is a service product of Genusys Inc. of Texas. Genusys was established in 2003 with focus on developing and marketing IP based services.
OTHER gTalk SERVICES
Contact Information
- 209 SH 121 Bypass, Suite 31,
Lewisville, TX-75067 - info@gtalkpbx.com
- +1 (972) 318-2900
- +1 (855) 494-7700 (Customer Care)